AI chatbot & analytics

The AI chatbot answers questions about your products and policies, takes orders and helps manage existing ones. Our visitor and purchase reports show where to develop your webshop and your company next.

Ordering by conversation, decisions from data

Customers get answers, and you get clear numbers.

Colleagues working with laptops at a shared table

A salesperson who is always available

Customers often have questions when customer service is unavailable. The chatbot answers even then, helps them choose and takes orders as well.

  • The chatbot works from your webshop's own product data and policies.
  • Placing orders, checking status and making changes are all possible in chat.
  • Complex cases can be handed over to a colleague, with the conversation so far.

What does it give your webshop?

Fewer lost customers and better-founded decisions.

Service outside working hours

Someone answers in the evening and at the weekend, so purchase intent is not lost.

Easier choice

The chatbot narrows down the range with questions and recommends the right product.

Relieved customer service

"Where is my parcel?" questions are handled by the bot, so staff can deal with harder cases.

Clear reports

You get specific findings and recommendations rather than raw data.

Real customer questions

Conversations reveal what customers are looking for and what is missing from your range.

Deliberate development

Measurements show which changes brought real results.

What can we offer?

AI solutions and analytics for the whole customer journey.

AI chatbot

Answers and product recommendations based on your webshop's own data, in Hungarian and English.

Ordering through chat

Customers can place their order from the conversation, with no separate forms.

Order management

Status checks, changes and cancellations according to your rules, connected to the order management system.

Visitor analytics

Where visitors come from, what they look at and where they leave the site.

Purchase analytics

Conversion, basket value, returning customers and product performance at a glance.

Reports and recommendations

Regular reports for managers, with specific recommendations for developing your webshop and company.

How we introduce it

Gradually, in controlled steps.

  1. Knowledge base

    We gather product data, policies and common questions.

  2. Setup and testing

    We test the chatbot on real questions and set its boundaries.

  3. Go-live

    The chatbot goes live gradually, with the option of handover to staff.

  4. Measure and refine

    We keep improving it based on conversations and reports.

See what a chatbot could do in your webshop

Show us your webshop, and we will suggest how to introduce the chatbot and which measurements matter most.

Request a demo

Frequently asked questions

Short answers to the most common questions.

Can customers really order through the chatbot?

Yes. The chatbot connects to the webshop's order management system, so customers can place an order from the conversation and check its status later.

What happens if the chatbot does not know the answer?

It does not guess: it says it is unsure and hands the case to a colleague, or asks for the customer's contact details for a follow-up.

Is visitor analytics GDPR compliant?

We design measurement with data protection in mind: cookie-based tracking depends on the visitor's consent, and reports are made from aggregated data.

What do the reports contain?

Visitor sources, the purchase funnel, basket value, returning customers and product performance, along with specific recommendations for next steps.